Forms Online

Terminate Residential Account Form

Alectra Forms Terminate Residential Account Form

To terminate an Alectra, formerly Guelph Hydro, Residential Account and arrange for no new service, complete all steps.

Fields marked with an asterisk(*) must be completed

Step 1 - Add Customer Information

Customer Information

Step 2 - Add service profile Information

Service Profile Information
Service address where service will be disconnected.

Step 3 - Add Final Billing Information (where to mail final bill)

Step 4 - Submit my request

By submitting this form, I acknowledge that the personal information contained on this form is collected by Alectra Utilities in support of its obligations under the Electricity Act, 1998 and the Ontario Energy Board Act, 1998, applicable Ontario Energy Board Codes and Rules, associated policies, standards and procedures and its electricity distribution license. Use and disclosure of the personal information shall be governed by the Municipal Freedom of Information and Protection of Privacy Act. Questions about this collection should be directed to Alectra Utilities' Privacy Officer, 2185 Derry Road West, Mississauga, ON L5N 7A6; email:

I confirm that the information I have provided is accurate and that I am requesting termination of services from Alectra Utilities (formerly Guelph Hydro Electric Systems Inc.)