Contact(s)

Forms Online

Latest Tweet

Open New Residential Account
(HOMEOWNER) Open New Residential Account
(LANDLORD) Open New Residential Account
(TENANT) Open New Residential Account
(STUDENT) Relocate within Guelph/Rockwood
Transfer of Service Terminate Residential
Account Service

Terminate Residential Account Form

Alectra Forms Terminate Residential Account Form

To terminate an Alectra, formerly Guelph Hydro, Residential Account and arrange for no new service, complete all steps.

Fields marked with an asterisk(*) must be completed

Step 1 - Add Customer Information

Customer Information

* Account Number (as it appears on your bill)

* Last name

* First name

* Email address

* Confirm Email address

* Home Phone Number (999-999-9999)

Mobile Phone Number (999-999-9999)

Business Phone Number (999-999-9999)

Ext.

Employer

Alternate Phone Number (999-999-9999)

Ext.

Step 2 - Add service profile Information

Service Profile Information

Service address where service will be disconnected.

* Street Number

* Street Name

Unit/Suite/Apt

* Street Type

Street Direction

* City

Guelph Rockwood

* Postal Code/Zip

* Service Disconnect Date

Phone number at new address (999-999-9999)

Step 3 - Add Final Billing Information (where to mail final bill)

* Street Number

* Street Name

Unit/Suite/Apt

* Street Type

Street Direction

* Postal Code/Zip

* City

* Prov/State

* Country

Step 4 - Submit my request

By providing Alectra Utilities (formerly Guelph Hydro Electric Systems Inc.) with personal information as set out in this document, I hereby consent to the collection, retention and use of this information by Alectra Utilities (formerly Guelph Hydro Electric Systems Inc.) in accordance with its privacy policy, which is available at www.guelphhydro.com

I confirm that the information I have provided is accurate and that I am requesting termination of services from Alectra Utilities (formerly Guelph Hydro Electric Systems Inc.)
No Yes